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Technician & Service Coordinator: Commercial Foodservice Equipment - Appliances, Miami, FL

Miami, FL

Posted: 05/22/2023 Employment Type: Temporary to Hire Industry: Food Services Job Number: 05222023-01 Pay Rate: $20 - $30 per hour, dependent on experience + bonus program

Job Description

We have an immediate opening for a Service Technician of Food Service and/or Laundry Equipment.

Our client is a worldwide leading manufacturer of Laundry and Foodservice commercial equipment.

 

The ideal candidate should have:

  • Knowledge and understanding of manufactured products including refrigeration, cooking, and dishwashing equipment.
  • Provide customer service, technical support and troubleshooting over the phone and emails to assist technicians and distributors with questions and issues with our products.
  • Traveling for visiting and training distributors and technicians as well as for technical issues in major installations.
  • Handle warranty service calls.  Dispatching and identify parts.
  • Process parts orders for warranty and non-warranty shipments.
  • Fixing and testing products and defective returned parts in our facility.
  • Provide feedback to service managers and factories regarding product failures and suggestions for modifications and improvements in performance, reliability, and serviceability of products.
  • Keep active communication with our factories as well as with authorized technicians and distributors regarding updates and modifications on the products.
  • Update and improve service documentation and manuals for training and better technical support purposes.

Benefits:

  • Medical, Dental and Vision Insurance
  • Life Insurance with Long Term Disability
  • 401(K) Plan
  • Paid holidays, vacation and sick days
  • Advancement opportunities - we promote from within

Job Requirements

  • Previous experience in a technical service position (ideal backgrounds include commercial or domestic appliances and commercial foodservice or laundry). 5 years+
  • Above average customer service and communication skills for troubleshooting, technical support, and training.
  • Ability to troubleshoot and identify issues as well as develop solutions for all manufactured products.
  • Bilingual (English and Spanish)
  • Ability to travel if needed.

Meet Your Recruiter

Belkys Horner

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