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Service Technician, Opa Locka, FL

Opa Locka, FL

Posted: 03/05/2024 Employment Type: Direct hire Industry: Other Job Number: 03052024-02 Pay Rate: $25-$35 per hour, dependent on experience

Job Description

Technician & Service Coordinator: Commercial Foodservice Equipment – Certified

  • Extensive knowledge and understanding of manufactured products including refrigeration, cooking, and dishwashing equipment.
  • Provide customer service, technical support and troubleshooting over the phone and emails to assist technicians and distributors with questions and issues with our products.
  • Traveling for visiting and training distributors and technicians as well as for technical issues in major installations.
  • Fixing and testing products and defective returned parts in our facility.
  • Perform local Warranty Service jobs for our brands (tools and transportation provided).
  • Provide feedback to service managers and factories regarding product failures and suggestions for modifications and improvements in performance, reliability, and serviceability of products.
  • Keep active communication with our factories as well as with authorized technicians and distributors regarding updates and modifications on the products.
  • Update and improve service documentation and manuals for training and better technical support purposes.

 

Job Requirements

Technician – Service Coordinator Requirements:

  • 3 years+ previous experience in a technical service position (ideal backgrounds include commercial or domestic appliances and commercial foodservice or laundry).
  • Above average customer service and communication skills for troubleshooting, technical support, and training.
  • Ability to troubleshoot and identify issues as well as develop solutions for all manufactured products.
  • Bilingual (English and Spanish)
  • Ability to travel if needed.

 Technician – Service Coordinator Benefits:

  • Bonus Program
  • Medical/Dental and Vision Insurance
  • Life insurance and LTD
  • 401K plan
  • Paid Holidays, paid vacation, and sick days
  • Advancement opportunities: We promote from within.

 

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