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Technical Manager with EPA, Service Technician, Opa Locka, FL

Opa Locka, FL

Posted: 03/05/2024 Employment Type: Direct hire Industry: Other Job Number: 03052024-01 Pay Rate: $65K - $85K per year, dependent on experience

Job Description

We have an immediate opening for a Service Technician of Food Service and/or Laundry Equipment.

  • Extensive knowledge and understanding of manufactured products including refrigeration, cooking, and dishwashing equipment.
  • Provide customer service, technical support and troubleshooting over the phone and emails to assist technicians and distributors with questions and issues with our products.
  • Traveling for visiting and training distributors and technicians as well as for technical issues in major installations.
  • Fixing and testing products and defective returned parts in our facility.
  • Provide feedback to service managers and factories regarding product failures and suggestions for modifications and improvements in performance, reliability, and serviceability of products.
  • Keep active communication with our factories as well as with authorized technicians and distributors regarding updates and modifications on the products.
  • Update and improve service documentation and manuals for training and better technical support purposes.
  • Provide internal technical training to the department.
  • Create, update and/or improve service documentation and manuals for training and better technical support purposes.
  • Update / Manage service indicators and reports, including failure rates of the products.

Job Requirements

  • Previous experience in a technical service position (ideal backgrounds include commercial or domestic appliances and commercial foodservice or laundry). 3 years+
  • Above average customer service and communication skills for troubleshooting, technical support, and training.
  • Ability to troubleshoot and identify issues as well as develop solutions for all manufactured products.
  • Bilingual (English and Spanish)
  • Ability to travel if needed.
  • Competitive salary 65K – 85K. (Negotiable and based on experience and skills)
  • Quarterly Bonus Program
  • Medical/Dental and Vision Insurance
  • Life insurance and LTD
  • 401K plan
  • Paid Holidays, paid vacation, and sick days
  • Advancement opportunities: We promote from within.


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About Opa Locka, FL

Ready to take the next step in your career? Explore our job opportunities in the vibrant area of Opa Locka, Florida! Located in Miami-Dade County, this bustling city offers a unique blend of cultural diversity, fantastic weather year-round, and endless growth opportunities. With its close proximity to Miami's iconic landmarks like the Adrienne Arsht Center for the Performing Arts, the vibrant Wynwood Walls, and the beautiful beaches of South Beach, Opa Locka provides an enchanting backdrop for your career journey. Indulge in the delicious flavors of Cuban cuisine, catch a game of the Miami Heat, or unwind at the Oleta River State Park. Join us in discovering all that this dynamic region has to offer and take the first step towards achieving your career goals in Opa Locka, Florida!